Don't just take our word for it. Here's what many of California's research institutions and biotech companies say about working with Nitrex.
"Finding your company was a miracle. We had so many issues with our previous supplier; it was as if they didn't care. With Nitrex, we finally have peace of mind knowing our samples are protected."
Katie
Research Facility Manager
Medical Research Institute
"I went to a big competitor before I found Nitrogen Express. The competitor didn't show up as promised, and we thought our cells wouldn't survive over the weekend. We could never recover what was in those tanks. This was Friday night. Jason from Nitrogen Express showed up on Saturday at 8:30am. They're willing to go the extra mile."
Lab Manager
Laboratory Operations
Biotech Research Facility
"What a stark contrast it has been dealing with your company versus our last supplier. My only regret is that we didn't find you sooner. The reliability and responsiveness are exactly what we needed."
Sam
Operations Director
Pharmaceutical Company
"I have never received the one-on-one support from anyone like I have from you and your company. You treat us like we're your only customer, even though I know you serve many facilities."
Mylon
Research Coordinator
University Research Lab
"Not having to stress about our liquid nitrogen supply has been very nice. The automatic monitoring and proactive refills mean we can focus entirely on our research."
Julie
Lab Manager
Medical Laboratory
"We are extremely happy with your service and would never consider using another vendor for liquid nitrogen. The 100% fill guarantee and on-site filling make such a difference."
Brooke
Facility Manager
Cryopreservation Facility
"The emergency response guarantee isn't just marketing—they actually deliver on it. When we had an urgent need on a Sunday morning, they were there within 90 minutes. Incredible."
Dr. Chen
Principal Investigator
Research Institute
"Switching to Nitrex was the best decision we made this year. Our previous supplier's tanks were always only 80% full, and we were constantly worried about running out. Not anymore."
Marcus
Laboratory Director
Biotech Startup
"When I was in trouble, I knew who to call and it was you guys. You always showed up. That's what matters in this business."
Lab Director
Clinical Operations
Fertility Clinic
"We're done with welding suppliers. We needed a different solution for our clinical material, and Nitrex understood the difference between running a manufacturing facility and running a fertility clinic out of liquid nitrogen."
Clinical Director
Laboratory Management
IVF Center
"Nitrogen Express will make your lab safer. They understand that this is clinical—we're storing patient material, and the liability is significant. They treat it that way."
Industry Referral
Cryogenic Equipment Specialist
Cryo Future
Our customers include leading institutions you know and trust.
100%
Customer Satisfaction
24/7
Emergency Response
10 min
Monitoring Frequency
$1,000
Response Guarantee